Last updated: 26 August 2026
Who we are
MS HomeStays is a homestay property near Isha Yoga Center, Semmedu, Coimbatore, Tamil Nadu 641114, India. This policy explains what information we collect through our website and booking systems, and how we use it.
Information we collect
When you make a booking or check in with us, we collect information you provide directly, such as:
- Name, phone number, and email address
- Check-in / check-out dates, room preference, and number of guests
- Government ID details, where required for guest registration at check-in
- Payment/advance amount records, for billing purposes
How we use your information
We use this information only to:
- Confirm and manage your booking and stay
- Communicate with you about your reservation
- Maintain guest records as required by local regulations
- Generate invoices and maintain our own business accounts
Gmail integration (booking-confirmation auto-fill)
Our admin team uses a dedicated Gmail inbox to receive booking-confirmation emails from third-party platforms (Airbnb, MakeMyTrip, Goibibo). To reduce manual data entry, our admin system connects to this one Gmail inbox using Google's official Gmail API, with the following limits:
- Read-only access. The connection can only read email — it can never send, delete, or modify anything in the inbox.
- Narrow scope. It only ever looks at emails from the known booking-confirmation senders of the platforms above — never a general inbox scan.
- Draft, not automatic. A parsed email becomes a draft that a staff member must manually review and confirm before it becomes a real booking — nothing is booked automatically.
- Internal use only. This access is used solely by MS HomeStays' own admin team to manage our own property's bookings — email content is never shared with, sold to, or used by any other party.
MS HomeStays' use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Sharing your information
We do not sell or rent your personal information. We share information only where necessary to run your stay — for example, with the OTA platform (Airbnb/MakeMyTrip/Goibibo) if you booked through one of them, or as required by law (e.g. guest registration records requested by local authorities).
Data retention
We keep booking and guest records for as long as reasonably needed for business, accounting, and legal record-keeping purposes, after which older records are periodically archived or removed.
Your rights
You can ask us what information we hold about you, request a correction, or request deletion (subject to any records we're legally required to retain) by contacting us using the details below.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the latest version.
MS HomeStays, Semmedu, Near Isha Yoga Center, Coimbatore, Tamil Nadu 641114, India
Email: support@mshomestays.in · Phone: +91 82483 53061